01: I need help

In danger? Call 000 now!

Don’t Panic!

If you’re going through some hard times and need someone to talk to straight away, get in contact with the organisations listed below.

Remember it’s okay to ask for help, and to say what’s really on your mind.

Choose a service

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National: Beyond Blue

Beyond blue website | Call 1800 224 636 | Beyond Blue support of GLBTI

24 hours | 7 days a week

How we can help

Beyond Blue is the national depression initiative, with comprehensive referral resources.

Call Beyond Blue for referrals to people who can help you with whatever you’re going through.

About Beyond Blue

(from the website)

beyondblue is a national, independent, not-for-profit organisation working to address issues associated with depression, anxiety and related disorders in Australia.

Read more about Beyond Blue.

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national: On the Line Video Counselling

On the Line is excited to announce the launch of  a new pilot service which provides free and confidential video counselling to young people.  The Video Counselling Service is being funded by philanthropic  donations secured by On the Line and will run until June 2015.

On the Line’s Video Counselling Service provides 50-minute, generalist counselling via Skype to those in their time of need, 24 hours a day with no referral required. On the Line’s highly skilled professional psychologists, social workers and counsellors provide clients with practical solution-focussed counselling, with the opportunity to receive ongoing support as required.

To be eligible to access On the Line’s Video Counselling Service, you will need to be:

  • Between 15 and 25 years’ of age (inclusive)
  • Able to access the service from within Victoria.

 

About On the Line

On the Line is Australia’s leading remote support organisation, providing in excess of 70,000 contacts to Australians last year through our on-demand telephone, web chat and video counselling services. In addition to our counselling services, On the Line also provides social media monitoring and moderated forums to industry. Our evidence-based remote counselling services provide an effective alternative to traditional face-to-face counselling and are proven to increase uptake and engagement, offering anonymity, immediacy and 24 hour availability. Our current services include:

  • MensLine Australia
  • Suicide Call Back Service
  • ATAPS Suicide Support Line
  • AMWU Care
  • SuicideLine Victoria
  • Department of Defence All-Hours Support Line
  • Australia Post MensLine
  • Veterans Line
  • LIFE Communications

These services are made possible with the support of state and federal governments, leading corporate organisations, numerous trusts and foundations, as well as individual donors and supporters.

Contact: For more information about this service please contact James Fowles, Manager Service Development on (03) 8371 2808 or jfowles@ontheline.org.au

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National: QLife

 QLife website | Phone Support 1800 184 527

5:30pm – 10:30pm every day

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How we can help

If you’re looking to connect with someone to explore what’s going on in your life, QLife is a great place to start. We have several ways of contacting QLife that you can choose from, whether you’d prefer to speak with a counsellor on the phone, to chat with someone online, or even to start the conversation and get some ideas from us via email. So, what’s most comfortable for you?

About QLife

QLife is Australia’s first nationally-oriented counselling and referral service for people of diverse sex, genders and sexualities. QLife provides nation-wide, early intervention, peer supported telephone and web based services to support Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) people of all ages.

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National: Suicide callback service

Suicide callback service website1300 659 467

24 hours a day | 7 days a week

How we can help

The Suicide Call Back Service provides crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide, 24 hours per day 7 days a week across Australia.

About Suicide call back service

 (from the website)

The Suicide Call Back Service is a 24-hour, nationwide service that provides telephone counselling to people 18 years and over who fit one of the following categories:

  • People who are suicidal
  • People caring for someone who is suicidal
  • People bereaved by suicide

The Suicide Call Back Service is especially suited to people who are geographically or emotionally isolated.

Read more about the Suicide call back service.

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Vic: Suicideline

Suicideline website | 1300 651 251

24 hours | 7 days a week

How we can help

If you’re contemplating suicide, are affected by someone who has died or are in immediate danger, call Suicideline for free, confidential support by professional phone counsellors.

About Suicideline

(from the website)
SuicideLine provides:

  • suicide prevention – counselling and support;
  • crisis intervention;
  • information for people concerned about suicidal risk in others;
  • support for people bereaved by suicide; and
  • facilitated referrals to services across Victoria.

Read more about Suicideline.

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Vic: Switchboard

 Switchboard website | Victoria (03) 9663 2939 | Victoria regional & Tasmania: 1800 184 527

Hours: 5:30pm – 10:30pm seven days a week

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How we can help

Switchboard Victoria provides free, confidential telephone counselling 7 days a week. We serve the Victorian and Tasmanian GLBTI community.

About Switchboard

Switchboard (Vic) Incorporated was established in 1991 by a number of individuals who saw a desperate need for a counselling information and referral service. With the support of the ALSO Foundation the first batch of volunteer counsellors were trained in 1991.

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